Veterinary Front Desk Client Experience Lead

Marsveterinary; Wilmington (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading veterinary service provider is seeking a Client Service Coordinator in Wilmington, North Carolina. The role involves driving client and pet flow through the hospital, educating clients about wellness plans, and providing exceptional customer service. Candidates should have a high school diploma and customer service experience, with a passion for working with pets. This position may require working weekends and evenings, and offers an opportunity to be part of a caring team focused on pet wellness.

Qualifications

• High School Diploma or equivalent preferred.
• Must be at least 18 years old for duties involving radiography.
• One year of related experience required with customer service preferred.

Responsibilities

• Drive client and pet flow through the hospital.
• Educate clients about wellness plans and pet health.
• Maintain accurate financial balances and administrative functions.

Skills

Customer service skills

Communication skills

Ability to work with pets

Administrative skills

Education

High School Diploma or equivalent

Job description

A leading veterinary service provider is seeking a Client Service Coordinator in Wilmington, North Carolina. The role involves driving client and pet flow through the hospital, educating clients about wellness plans, and providing exceptional customer service. Candidates should have a high school diploma and customer service experience, with a passion for working with pets. This position may require working weekends and evenings, and offers an opportunity to be part of a caring team focused on pet wellness.