Pet Care Experience Coordinator

VCA Inc.; Centreville (VA); On-site; USD 24,383 - 31,161; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans with company match

Paid Time Off and Holidays

Job summary

VCA Inc. in Centreville, Virginia, is seeking a Client Service Coordinator to drive client and pet flow through the hospital. This role maximizes productivity and involves significant communication with clients and associates.

The ideal candidate will possess strong customer focus and problem-solving abilities. Responsibilities include assisting clients with documentation, educating them about pet health, and ensuring exceptional service.

Offering a pay range of $17.70 – $22.62 per hour with comprehensive benefits including medical insurance and retirement plans.

Qualifications

• Ability to multi-task quickly and accurately.
• Excellent written and verbal communication skills.
• Basic math skills such as addition and subtraction.

Responsibilities

• Coordinate the flow of clients and pets through the hospital.
• Educate clients on pet health needs and hospital services.
• Assist clients in completing required documentation.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Problem-solving

Job description

VCA Inc. in Centreville, Virginia, is seeking a Client Service Coordinator to drive client and pet flow through the hospital. This role maximizes productivity and involves significant communication with clients and associates.

The ideal candidate will possess strong customer focus and problem-solving abilities. Responsibilities include assisting clients with documentation, educating them about pet health, and ensuring exceptional service.

Offering a pay range of $17.70 – $22.62 per hour with comprehensive benefits including medical insurance and retirement plans.