Pet Care Coordinator | Vet Front Desk & Admin

PetVet Care Centers; Santa Barbara (CA); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Paid parental leave

401(k) with company match

Pet discounts

Calm app access for wellbeing

CE stipends and career development

Job summary

PetVet Care Centers Montecito Pet Hospital in Santa Barbara, CA is seeking a Care Coordinator to join our team. The role focuses on delivering exceptional administrative and client support in a busy veterinary setting, closely aligned with roles like Veterinary Receptionist or Client Care Specialist.

The position offers full-time hours with a day shift (8AM–5PM) and opportunities for growth within a national network of hospitals that values a culture of care for pets, clients, and team members.

Qualifications

• High school diploma or GED required.
• Knowledge of clerical procedures and ability to organize files and records.
• Excellent customer service and cash handling skills.
• Ability to stand, walk, and lift pets up to 50 pounds.

Responsibilities

• Provide excellent customer service in-person and over the phone.
• Manage lobby flow, address concerns, calm distressed owners, and schedule appointments.
• Handle basic medical emergencies for pets and owners, ensuring safety and wellbeing.
• Assist with medication pickups, inquiries, and information about services and products.
• Input data in practice management software, including billing and accounts.
• Assist with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconcile cash drawer and perform end-of-day duties for accurate financial transactions.

Skills

Excellent customer service

Multitasking

Cash handling

Organization

Communication

Education

High school diploma or GED

Tools

Practice management software

Job description

PetVet Care Centers Montecito Pet Hospital in Santa Barbara, CA is seeking a Care Coordinator to join our team. The role focuses on delivering exceptional administrative and client support in a busy veterinary setting, closely aligned with roles like Veterinary Receptionist or Client Care Specialist.

The position offers full-time hours with a day shift (8AM–5PM) and opportunities for growth within a national network of hospitals that values a culture of care for pets, clients, and team members.