Pet Care Coordinator — Veterinary Receptionist

VRCC Veterinary Specialty & Emergency Hospital; Englewood, Northern (CO, KY); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) with discretionary contribution

Pet Discounts

Wellbeing resources

CE stipend

Job summary

VRCC Veterinary Specialty & Emergency Hospital in Englewood, Colorado is seeking a Veterinary Receptionist (Care Coordinator) to join our team. You will perform administrative and customer service tasks to support the hospital and ensure a high level of client and pet care.

The role aligns with positions often titled Veterinary Receptionist or Client Care Specialist and offers a Monday–Thursday 6AM–4PM schedule with opportunities for growth and professional development.

Qualifications

• Customer service and veterinary experience required.
• High school diploma or GED required.
• Experience with handling high-stress situations preferred.

Responsibilities

• Provide excellent customer service in person, on the phone, and in stressful situations.
• Manage lobby flow, schedule appointments, and address concerns.
• Assist with basic medical emergencies and medication pickups.

Skills

Customer Service

Veterinary experience

ER/Specialty experience

Education

High school diploma or GED

Tools

Practice management software

Job description

VRCC Veterinary Specialty & Emergency Hospital in Englewood, Colorado is seeking a Veterinary Receptionist (Care Coordinator) to join our team. You will perform administrative and customer service tasks to support the hospital and ensure a high level of client and pet care.

The role aligns with positions often titled Veterinary Receptionist or Client Care Specialist and offers a Monday–Thursday 6AM–4PM schedule with opportunities for growth and professional development.