Veterinary Care Coordinator — Internal Medicine Receptionist

Petvet-Care-Centers; Englewood (CO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app access and 24/7 EAP

CE stipends and career development

Grant Circle — relief fund

Local hospital culture backed by nat'l

Job summary

PetVet Care Centers' VRCC Veterinary Specialty & Emergency Hospital in Englewood, CO is seeking a dedicated Internal Medicine Veterinary Receptionist (Care Coordinator) to join our team. This full-time role focuses on client service, coordination, and hospital support in a busy specialty and emergency setting.

You will greet clients, manage lobby flow, schedule appointments, assist with medications and billing, and maintain records while providing compassionate care to pets and families.

Qualifications

• Prior customer service experience is required.
• Must have veterinary experience.
• Schedule: Full Time, Day Shift.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer Service

Veterinary Experience

Education

High School Diploma or GED

Job description

PetVet Care Centers' VRCC Veterinary Specialty & Emergency Hospital in Englewood, CO is seeking a dedicated Internal Medicine Veterinary Receptionist (Care Coordinator) to join our team. This full-time role focuses on client service, coordination, and hospital support in a busy specialty and emergency setting.

You will greet clients, manage lobby flow, schedule appointments, assist with medications and billing, and maintain records while providing compassionate care to pets and families.