Surgery Care Coordinator (Veterinary Receptionist)

VRCC Veterinary Specialty & Emergency Hospital; Englewood (CO); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental Leave

401(k) plan

Pet discounts

Calm app access

Job summary

VRCC Veterinary Specialty & Emergency Hospital in Englewood, CO, is seeking a Surgery Care Coordinator (Receptionist) to deliver exceptional client service and support a high-performing hospital team.

The role involves front-desk duties, scheduling, basic medical emergencies, and data entry using the practice management system. Relevant veterinary experience and strong customer service are required, with surgery experience preferred.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• Has Customer Service experience.
• Has Veterinary Experience.
• Preferred Skills (Nice to Have): Has Surgery Experience.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer Service

Veterinary Experience

Surgery Experience

Education

High school diploma or GED

Job description

VRCC Veterinary Specialty & Emergency Hospital in Englewood, CO, is seeking a Surgery Care Coordinator (Receptionist) to deliver exceptional client service and support a high-performing hospital team.

The role involves front-desk duties, scheduling, basic medical emergencies, and data entry using the practice management system. Relevant veterinary experience and strong customer service are required, with surgery experience preferred.