Surgery Care Coordinator — Veterinary Receptionist

Petvet-Care-Centers; Englewood (CO); On-site; USD 25,000 - 32,000; Full time

Job summary

VRCC Veterinary Specialty and Emergency Hospital – Surgery is recruiting a Surgery Veterinary Receptionist (Care Coordinator) to join our team in Englewood, Colorado. This role supports hospital operations with administrative and customer service tasks while aligning with titles like Veterinary Receptionist or Client Care Specialist.

Join a culture that prioritizes exceptional care for pets and supportive team development.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• Has Customer Service experience.
• Has Veterinary Experience.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer Service experience

Veterinary experience

Education

High school diploma or GED

Job description

VRCC Veterinary Specialty and Emergency Hospital – Surgery is recruiting a Surgery Veterinary Receptionist (Care Coordinator) to join our team in Englewood, Colorado. This role supports hospital operations with administrative and customer service tasks while aligning with titles like Veterinary Receptionist or Client Care Specialist.

Join a culture that prioritizes exceptional care for pets and supportive team development.