Pet Care Concierge & Front Desk CSR

Pet Services of Washington, P.S.; Orange (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Pet discounts

Job summary

VCA Orange Animal Hospital in Orange, CA seeks a Client Service Representative/Kennel Assistant to greet clients, manage schedules, handle payments, and assist with pet care tasks. The role supports hospital flow and patient comfort while maintaining records and delivering compassionate customer service.

We offer competitive pay, an 4x10 hour shift schedule, and a comprehensive benefits package including pet discounts.

Qualifications

• High School Diploma or GED or equivalent.
• Excellent listening and communication skills.
• Compassion for pets and people, and awareness of others' reactions.
• Proven decision-making skills to choose the best action.

Responsibilities

• Greet visitors, answer phones, guide clients and pets to exam rooms.
• Schedule and confirm appointments; present and explain fees.
• Assist with products, prescriptions and client education on basic pet care.
• Maintain medical records, charts and correspondence.

Skills

Customer service

Communication

Compassion for pets

Decision making

Problem solving

Stamina

Education

High School Diploma/GED

Job description

VCA Orange Animal Hospital in Orange, CA seeks a Client Service Representative/Kennel Assistant to greet clients, manage schedules, handle payments, and assist with pet care tasks. The role supports hospital flow and patient comfort while maintaining records and delivering compassionate customer service.

We offer competitive pay, an 4x10 hour shift schedule, and a comprehensive benefits package including pet discounts.