Pet Care Concierge & Client Services Pro

VCA Animal Hospitals, Inc; Stafford (TX); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

Paid vacation/sick days

401(k)

Descripción de la vacante

VCA Animal Hospitals, Inc. is seeking an experienced Client Service Representative to join our team. The CSR will be the face of the practice, greeting clients and guiding them and their pets to exam rooms while delivering exceptional service.

The role involves scheduling appointments, handling payments, educating clients on pet care, and maintaining medical records. We offer a comprehensive benefits package and a supportive team environment at our hospital.

Responsabilidades

• Greeting visitors and answering phones to assist clients and their pets
• Scheduling and confirming appointments
• Placing outbound follow-up calls to clients
• Presenting and explaining fees and processing payments
• Recommending products and services including prescriptions
• Educating clients on general animal care and preventive measures
• Managing medical records and hospital paperwork
• Ensuring the facility is clean and well-maintained both inside and outside

Descripción del empleo

VCA Animal Hospitals, Inc. is seeking an experienced Client Service Representative to join our team. The CSR will be the face of the practice, greeting clients and guiding them and their pets to exam rooms while delivering exceptional service.

The role involves scheduling appointments, handling payments, educating clients on pet care, and maintaining medical records. We offer a comprehensive benefits package and a supportive team environment at our hospital.