Pet Care Concierge & Customer Champion

Destination Pet, LLC; Baton Rouge (LA); Hybrid; USD 17,000 - 19,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet, LLC in Baton Rouge is seeking a Customer Service Representative at Petz Plaza to warmly greet pet parents, answer phones, and guide clients through our services in a fast-paced, pet-loving environment. You will help with check-ins, upsell services, maintain cleanliness, balance cash drawer, and assist teammates as needed; must be energetic, friendly, and professional.

Must be a people-person with 1+ year of customer service experience, a high school diploma, comfort with

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Excellent communication and multitasking abilities.

Responsibilities

• Greet pet parents and guests warmly at check-in and check-out.
• Answer phones and assist customers with services and upsells.
• Tour clients through the facility and maintain a friendly, professional tone.
• Balance cash drawer and handle payments with accuracy.
• Support team members and respond to complaints calmly and professionally.

Skills

Customer service

Communication

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

POS systems

Computer skills

Job description

Destination Pet, LLC in Baton Rouge is seeking a Customer Service Representative at Petz Plaza to warmly greet pet parents, answer phones, and guide clients through our services in a fast-paced, pet-loving environment. You will help with check-ins, upsell services, maintain cleanliness, balance cash drawer, and assist teammates as needed; must be energetic, friendly, and professional.

Must be a people-person with 1+ year of customer service experience, a high school diploma, comfort with