Pet Care Client Services Specialist – Compassionate CSR

Destination Pet; Baton Rouge (LA); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401K

Discounted Pet Insurance

DailyPay

Job summary

Destination Pet is seeking a friendly Customer Service Representative at Animal Health Clinic in Baton Rouge. As the first point of contact, you will welcome clients, answer calls and emails, manage appointments, and help maintain accurate client and patient records.

You bring excellent communication, strong organizational skills, and comfort with computers and practice management software. This full-time position offers health benefits, a 401K plan, discounted pet insurance, and daily pay

Qualifications

• Previous experience in a client service role (veterinary or healthcare preferred).
• Excellent communication, interpersonal and organizational skills.
• Comfort with computers and practice management software.

Responsibilities

• Welcome clients and patients with warmth and professionalism.
• Answer phone calls and emails; schedule and coordinate appointments.
• Maintain accurate client and patient records and assist with billing as needed.
• Collaborate with veterinarians and staff to support patient care.
• Handle client concerns with discretion and empathy.

Skills

Communication

Interpersonal

Organizational

Computer proficiency

Practice management software

Tools

Practice management software

Job description

Destination Pet is seeking a friendly Customer Service Representative at Animal Health Clinic in Baton Rouge. As the first point of contact, you will welcome clients, answer calls and emails, manage appointments, and help maintain accurate client and patient records.

You bring excellent communication, strong organizational skills, and comfort with computers and practice management software. This full-time position offers health benefits, a 401K plan, discounted pet insurance, and daily pay