Pet Care Concierge (Flexible Hours)

Destination Pet; Baton Rouge (LA); Hybrid; USD 17,000 - 19,000; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

Job summary

Destination Pet is hiring a part-time Customer Service Representative at Petz Plaza Perkins-Baton Rouge. The role involves welcoming pet parents, handling phones, tours, service sales, and check-ins. You must enjoy working with people and pets, be able to lift up to 40 lbs, and work evenings, weekends, and holidays.

Starting pay is $12.00–$14.00/hour DOE plus tips, with DailyPay available. We value a friendly, professional demeanor, reliability, and the ability to balance busy periods while

Qualifications

• 1+ year of customer service experience preferred.
• Solid communication skills across phone, in-person, and email.
• Proficient with multi-line phones and computer systems.
• Able to stay professional and calm under pressure.
• Physical ability to lift up to 40 lbs.

Responsibilities

• Welcome pet parents and their pets, creating a friendly, premium experience.
• Answer phones with a smile and multitask efficiently.
• Tour clients through the facility and promote services.
• Keep vaccination records up to date for safety.
• Handle check-ins/check-outs and manage cash with accuracy.
• Respond to complaints with patience and professionalism.
• Escort pets to and from enclosures and maintain a clean lobby.

Skills

Customer service

Communication

Phone etiquette

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Computers & multi-line phones

Job description

Destination Pet is hiring a part-time Customer Service Representative at Petz Plaza Perkins-Baton Rouge. The role involves welcoming pet parents, handling phones, tours, service sales, and check-ins. You must enjoy working with people and pets, be able to lift up to 40 lbs, and work evenings, weekends, and holidays.

Starting pay is $12.00–$14.00/hour DOE plus tips, with DailyPay available. We value a friendly, professional demeanor, reliability, and the ability to balance busy periods while