Pet Care Client Specialist — Nights & Weekends

MARS Veterinary; California; On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Educational support

401(k) with company match

Medical, dental, and vision insurance

Pet discounts

Job summary

VCA Animal Hospitals is hiring a Veterinary Client Service Representative for night and weekend shifts. You will greet clients, handle scheduling, explain costs, and maintain patient records with care and accuracy.

The role emphasizes compassionate client service, clear communication, and teamwork in a busy veterinary setting. Generous benefits and a supportive environment are offered.

Qualifications

• Availability for nights and weekends.
• Client service experience (veterinary or medical preferred).
• Compassion for pets and people.
• Sharp attention to detail and good judgment under pressure.
• Honesty, accountability and willingness to learn.

Responsibilities

• Greet clients in person and by phone warmly.
• Manage calls, texts, emails, and scheduling.
• Explain treatment fees and payment options.
• Keep patient records and electronic systems organized.
• Bring calm, clear communication to a fast-paced environment.

Skills

Client service experience

People skills

Attention to detail

Calm under pressure

Honesty and accountability

Job description

VCA Animal Hospitals is hiring a Veterinary Client Service Representative for night and weekend shifts. You will greet clients, handle scheduling, explain costs, and maintain patient records with care and accuracy.

The role emphasizes compassionate client service, clear communication, and teamwork in a busy veterinary setting. Generous benefits and a supportive environment are offered.