Night & Weekend Pet Care Client Services Specialist

VCA Animal Hospitals, Inc; Rohnert Park (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Generous pet discounts

Educational support and career growth

Job summary

VCA Animal Care Center in California is hiring a Veterinary Client Service Representative to be the first friendly face our clients and patients see. You will handle check-ins, scheduling, and explaining treatment costs while keeping records running smoothly.

This night/weekend role requires compassion for pets and people, strong communication, and the ability to stay organized under pressure. Benefits include growth opportunities and a supportive team.

Qualifications

• Night and weekend availability required.
• Client service experience preferred (veterinary or medical).
• Compassion for pets and people.
• Sharp attention to detail and good judgment under pressure.

Responsibilities

• Greet clients warmly in person and on the phone.
• Manage calls, texts, emails, and scheduling.
• Explain treatment fees and payment options.
• Keep patient records and electronic systems organized.
• Bring calm, clear communication to a fast-paced environment.

Skills

Client service

Communication

Attention to detail

Integrity

Job description

VCA Animal Care Center in California is hiring a Veterinary Client Service Representative to be the first friendly face our clients and patients see. You will handle check-ins, scheduling, and explaining treatment costs while keeping records running smoothly.

This night/weekend role requires compassion for pets and people, strong communication, and the ability to stay organized under pressure. Benefits include growth opportunities and a supportive team.