Late-Shift Client Service Rep — Pet Care

Pet Services of Washington, P.S.; Florida; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical and dental

Vision care

Pet care discounts

401(k)

Paid vacation/sick days

Job summary

VCA Animal Hospitals is seeking an experienced Client Service Representative for a late shift. The role focuses on greeting clients, guiding pets to exam rooms, scheduling appointments, and handling payments. You’ll also promote products and services, educate clients on basic pet care, and maintain medical records.

The position requires weekend/holiday availability and a midnight finish. We offer a comprehensive benefits package and a team-driven environment where service quality and client

Qualifications

• Experience as a Client Service Representative is desirable.
• Strong communication and interpersonal skills are essential.
• Ability to guide clients and their pets to exam rooms and explain services.

Responsibilities

• Greet visitors and manage front-desk interactions.
• Schedule and confirm appointments.
• Present and explain fees, processing payments.
• Educate clients on pet care and products.
• Maintain medical records and correspondence.
• Keep the facility clean and organized, inside and outside.
• Assist with follow-ups and outreach to clients.

Skills

Customer service

Front-desk

Appointment scheduling

Payments processing

Job description

VCA Animal Hospitals is seeking an experienced Client Service Representative for a late shift. The role focuses on greeting clients, guiding pets to exam rooms, scheduling appointments, and handling payments. You’ll also promote products and services, educate clients on basic pet care, and maintain medical records.

The position requires weekend/holiday availability and a midnight finish. We offer a comprehensive benefits package and a team-driven environment where service quality and client