Part-Time Pet Care Client Service Specialist

Pet Services of Washington, P.S.; Sugar Land (TX); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

Paid vacation/sick days

Employee pet discounts

Descripción de la vacante

VCA Animal Hospitals seeks an experienced Client Service Representative to be the friendly face of the clinic, guiding clients and their pets, handling appointments and payments, and explaining services. You will educate clients on basic pet care and manage records with care in a welcoming environment.

The role emphasizes excellent customer service, clear communication, and the ability to work with a diverse client base while supporting the team to deliver top-notch veterinary care.

Formación

• Experience delivering courteous client service in a fast-paced setting.
• Ability to explain fees and process payments clearly.
• Knowledge of products and services for pets and basic animal care.

Responsabilidades

• Greet visitors, answer telephones, and guide clients and their pets to exam rooms.
• Schedule and confirm appointments.
• Place outbound calls for follow-ups and outreach to potential clients.
• Present and explain fees and process payments.
• Recommend and obtain products/services, including prescriptions.
• Answer questions about products/services and educate on basic pet care.
• Maintain medical records, charts, and correspondence.
• Keep the facility neat and clean inside and outside.

Conocimientos

Customer service

Phone etiquette

Sales

Pet care knowledge

Descripción del empleo

VCA Animal Hospitals seeks an experienced Client Service Representative to be the friendly face of the clinic, guiding clients and their pets, handling appointments and payments, and explaining services. You will educate clients on basic pet care and manage records with care in a welcoming environment.

The role emphasizes excellent customer service, clear communication, and the ability to work with a diverse client base while supporting the team to deliver top-notch veterinary care.