Pet Care Client Services Lead

Banfield Pet Hospital; California (MO); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Banfield Pet Hospitals is seeking a Client Service Coordinator to manage client and pet flow, ensure smooth hospital operations, and promote wellness plans. The role emphasizes welcoming clients, coordinating care, and maintaining efficient service delivery to support veterinarians.

Ideal candidates communicate clearly, multi-task effectively, and deliver professional client service with strong organizational skills in a fast-paced hospital environment.

Competenze

• Fluent English communication, both written and verbal.
• Ability to multi-task in a fast-paced hospital front desk.
• Strong organizational and time-management skills.
• Customer-focused service with attention to detail.

Mansioni

• Greet clients and patients, route flow through the hospital, and promote services.
• Assist with documentation, pet records, and appointment scheduling.
• Provide instructions, invoices, and retail product information to clients.
• Maintain accurate balances and manage opening/closing procedures.
• Support administrative tasks as needed.

Conoscenze

Communication Skills

Client Service Skills

Time Management

Multi-tasking

Formazione

High school diploma or equivalent

Strumenti

Microsoft Word

Excel

Access

Outlook

Descrizione del lavoro

Banfield Pet Hospitals is seeking a Client Service Coordinator to manage client and pet flow, ensure smooth hospital operations, and promote wellness plans. The role emphasizes welcoming clients, coordinating care, and maintaining efficient service delivery to support veterinarians.

Ideal candidates communicate clearly, multi-task effectively, and deliver professional client service with strong organizational skills in a fast-paced hospital environment.