Pet Care Client Service Coordinator

A Caring Doctor (Minnesota), P.A.; Minnetonka (MN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits

Continuing education support

Pet health benefits

Job summary

Banfield Pet Hospitals is seeking a Client Service Coordinator to drive the flow of clients and pets, maximize team productivity, and ensure clear communication with clients and associates. The role emphasizes welcoming, educating, and guiding clients about wellness plans and hospital services.

You will handle documentation, invoicing, and scheduling while maintaining a high level of professional service and a positive hospital atmosphere.

Qualifications

• Customer service experience preferred with a focus on client satisfaction.
• Excellent English communication and professional presentation.
• Ability to manage multiple tasks under time pressure.

Responsibilities

• Drive flow of clients and pets through the hospital and maximize productivity.
• Educate clients about wellness plans and services.
• Provide professional, efficient and exceptional service at all times.
• Handle documentation, invoicing, and scheduling with accuracy.

Skills

Customer focus

Communication skills

Multi-tasking

Organization

Problem solving

Integrity

Teamwork

Education

High School Diploma or equivalent preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Banfield Pet Hospitals is seeking a Client Service Coordinator to drive the flow of clients and pets, maximize team productivity, and ensure clear communication with clients and associates. The role emphasizes welcoming, educating, and guiding clients about wellness plans and hospital services.

You will handle documentation, invoicing, and scheduling while maintaining a high level of professional service and a positive hospital atmosphere.