Pet Care Client Services Coordinator

A Caring Doctor (Minnesota), P.A.; Kentucky; On-site; USD 2,066,000 - 2,575,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans (401k)

Student Debt Relief Program (for FT DV

Paid Time Off

Mental Health & Wellbeing Resources

Life Insurance

Disability Coverage

Flexible Spending Accounts

Health Savings Account

Parental Leave

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive patient and client flow, ensure smooth operations, and support a friendly, well-organized hospital environment. You will educate clients on preventive care and wellness plans while promoting hospital services and maintaining daily administrative tasks.

The role emphasizes exceptional client service, multi-tasking across front-desk duties, scheduling, and collaboration with the veterinary team to support optimal pet health and

Qualifications

• Leadership and team motivation to drive patient flow and client satisfaction.
• Strong communication with clients and team, oral and written in English.
• Ability to multi-task and manage multiple priorities in a fast-paced setting.
• Understanding of preventative care concepts and optimum wellness plans.

Responsibilities

• Promote hospital services and route clients and pets to maximize productivity.
• Maximize the number of pets seen by maintaining an efficient hospital flow.
• Provide professional, efficient service, welcome clients and pets, and educate on pet health.

Skills

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Preventative care & OWPs

Communication Skills

Client Service Skills

Priority Setting

Time Management

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive patient and client flow, ensure smooth operations, and support a friendly, well-organized hospital environment. You will educate clients on preventive care and wellness plans while promoting hospital services and maintaining daily administrative tasks.

The role emphasizes exceptional client service, multi-tasking across front-desk duties, scheduling, and collaboration with the veterinary team to support optimal pet health and