Pet Care Client Services Coordinator

Medical Management International, Inc.; Collierville (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plan

Student Debt Relief for DVMs

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

FSA/HSA

Parental Leave

Continuing Education

Job summary

Banfield is seeking a Client Service Coordinator to help smoothly move clients and their pets through the hospital and support the veterinary team in delivering timely care. You will foster friendly, efficient interactions with clients to build trust and encourage visit continuity.

The role emphasizes clear communication, coordination of care, and a welcoming experience that motivates clients to return and refer friends and family to Banfield.

Responsibilities

• Drive the flow of clients and pets through the hospital to keep patients moving smoothly.
• Ensure strong communication with clients and associates to coordinate care and scheduling.
• Support the veterinary team to maximize productivity and promote client retention and referrals.

Job description

Banfield is seeking a Client Service Coordinator to help smoothly move clients and their pets through the hospital and support the veterinary team in delivering timely care. You will foster friendly, efficient interactions with clients to build trust and encourage visit continuity.

The role emphasizes clear communication, coordination of care, and a welcoming experience that motivates clients to return and refer friends and family to Banfield.