Pet Care Client Service Coordinator

Native American Talent; San Antonio (TX); Vor Ort; USD 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Medical Dental Vision

401(k) Match

Paid Time Off

Career Growth Opportunities

Disability Insurance

Life Insurance

Zusammenfassung

Banfield Pet Hospital is hiring a Client Service Coordinator to manage client and pet flow, coordinate care with the veterinary team, and deliver exceptional service with a welcoming, educational approach. The CSC drives efficiency, promotes wellness plans, and supports client satisfaction through accurate documentation and scheduling.

The role emphasizes proactive client engagement, clear communication, and teamwork to encourage visits and referrals.

Qualifikationen

• High school diploma or equivalent preferred.
• At least 1 year of related customer service experience preferred.
• Strong communication and organizational skills are required.

Aufgaben

• Live by the Five Principles in daily work and model professionalism.
• Promote hospital services and direct flow of clients and pets to maximize care and productivity.
• Increase pet visits by ensuring efficient hospital operations and client education.
• Provide courteous, efficient service and educate clients about pet health and wellness plans.
• Assist clients with documentation, pet history, IDs, and scheduling.

Kenntnisse

Customer Focus

Communication Skills

Time Management

Multi-tasking

Problem Solving

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Banfield Pet Hospital is hiring a Client Service Coordinator to manage client and pet flow, coordinate care with the veterinary team, and deliver exceptional service with a welcoming, educational approach. The CSC drives efficiency, promotes wellness plans, and supports client satisfaction through accurate documentation and scheduling.

The role emphasizes proactive client engagement, clear communication, and teamwork to encourage visits and referrals.