Pet Care Client Services Coordinator

A Caring Doctor (Texas), P.C.; San Antonio (TX); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) and Roth matching

Student Debt Relief Program

Paid Time Off

Mental Health Resources

Disability insurance

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and to maximize the productivity of the veterinary medical team, while ensuring good communication with associates and clients, and coordinating care in a welcoming and efficient manner.

The CSC will educate clients about Optimum Wellness Plans, preventative care, and hospital services, assist with documentation, scheduling, and billing, and ensure a positive client experience

Qualifications

• High School Diploma or equivalent preferred.
• One year of related experience preferred.
• Medical background is a plus.

Responsibilities

• Promote hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
• Maximize the number of pets seen by the hospital team by maintaining an efficient workflow.
• Provide professional, efficient and exceptional service at all times; educate clients about wellness plans and hospital services.

Skills

Client service skills

Communication skills

Time management

Multi-tasking

Team collaboration

Education

High School Diploma or equivalent

Medical background helpful

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and to maximize the productivity of the veterinary medical team, while ensuring good communication with associates and clients, and coordinating care in a welcoming and efficient manner.

The CSC will educate clients about Optimum Wellness Plans, preventative care, and hospital services, assist with documentation, scheduling, and billing, and ensure a positive client experience