Pet Care Client Services Coordinator

Banfield Pet Hospital; North Carolina; Vor Ort; USD 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Paid Time Off

401(k) Matching

Dental & Vision

Zusammenfassung

Banfield Pet Hospitals is seeking a Client Service Coordinator to drive patient and client flow, support the veterinary team, and foster a welcoming hospital environment. The CSC will promote wellness plans and hospital services while delivering professional, efficient care to clients and their pets.

The role emphasizes superb communication, multitasking, and teamwork in a fast-paced clinic setting, with opportunities for growth within Banfield’s client services path and a comprehensive benefits

Qualifikationen

• Fluent English communication, both written and verbal.
• Strong organizational skills and ability to multi-task.
• Problem solving and decision making under pressure.
• Excellent client service and interpersonal skills.
• Ability to follow professional guidelines and procedures.

Aufgaben

• Manage client and pet flow through the hospital to support productivity.
• Educate clients about wellness plans and services offered.
• Provide courteous, efficient service and ensure a welcoming hospital experience.
• Assist with documentation, scheduling, and invoicing.
• Support opening/closing procedures and basic administrative tasks.

Kenntnisse

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Outlook

Jobbeschreibung

Banfield Pet Hospitals is seeking a Client Service Coordinator to drive patient and client flow, support the veterinary team, and foster a welcoming hospital environment. The CSC will promote wellness plans and hospital services while delivering professional, efficient care to clients and their pets.

The role emphasizes superb communication, multitasking, and teamwork in a fast-paced clinic setting, with opportunities for growth within Banfield’s client services path and a comprehensive benefits