Pet Care Client Experience Specialist

Banfield Pet Hospital; Oklahoma City (OK); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Medical, Dental, and Vis

Retirement Plans (401(k) and Roth)

Student Debt Relief Program (Full-Time

Paid Time Off and Holidays

Mental Health Resources

Life Insurance (company-paid)

Disability Insurance

FSA

HSA

Parental Leave

Continuing Education Allowance

Flexible Care Resources

Fertility and Family Building Support

Digital Exercise Therapy

Identity Protection

Commuter Benefits

Three Free Optimum Wellness Plans for

Descripción de la vacante

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, support a friendly veterinary team, and ensure accurate documentation and scheduling in a fast-paced hospital environment. The role emphasizes high-quality client interactions and efficient service.

You will educate clients about Optimum Wellness Plans, preventative care, and hospital services, while maintaining accurate records and assisting with invoicing and appointments.

Formación

• Fluent English with strong written and verbal communication skills.
• Ability to multi-task and manage workflow in a fast-paced hospital setting.
• Excellent client service skills and ability to educate clients about services.

Responsabilidades

• Drive flow of clients and pets through the hospital to maximize productivity.
• Provide exceptional service and ensure clients and pets are comfortable and informed.
• Assist with documentation, invoicing, prescriptions, and scheduling future appointments.

Conocimientos

Leadership

Customer Focus

Integrity & Trust

Communication Skills

Client Service Skills

Time Management

Herramientas

English fluency

Descripción del empleo

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, support a friendly veterinary team, and ensure accurate documentation and scheduling in a fast-paced hospital environment. The role emphasizes high-quality client interactions and efficient service.

You will educate clients about Optimum Wellness Plans, preventative care, and hospital services, while maintaining accurate records and assisting with invoicing and appointments.