Pet Care & Client Experience Coordinator

MARS Veterinary; Duluth (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Mars Veterinary seeks a Client Service Coordinator to manage client and pet flow, support the veterinary team, and maintain a welcoming, efficient hospital environment. The role focuses on clear communication with clients and staff to drive high-quality service and client satisfaction.

In this position, you will help recruit new clients, coordinate appointments, and support a productive hospital flow to maximize patient care and practice efficiency.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
• Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to

Job description

Mars Veterinary seeks a Client Service Coordinator to manage client and pet flow, support the veterinary team, and maintain a welcoming, efficient hospital environment. The role focuses on clear communication with clients and staff to drive high-quality service and client satisfaction.

In this position, you will help recruit new clients, coordinate appointments, and support a productive hospital flow to maximize patient care and practice efficiency.