Pet Care Client Services Coordinator

Banfield Pet Hospital; Minneapolis (MN); On-site; USD 22,262 - 28,461; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator in Minneapolis to enhance client interactions and ensure efficient veterinary service delivery. In this role, you will manage client flow and provide exceptional service to both pets and their owners.

The ideal candidate is detail-oriented with strong communication skills, able to thrive in a busy hospital environment. Join us and contribute to our mission of providing high-quality, compassionate care to pets.

Qualifications

• Excellent verbal and written communication in English is required.
• Must manage multiple tasks efficiently.
• 1 year of customer service experience preferred.

Responsibilities

• Drive client and pet flow through the hospital.
• Promote hospital services to recruit new clients.
• Manage client check-in and check-out processes.

Skills

Customer Focus

Communication Skills

Client Service Skills

Time Management

Education

High School Diploma or equivalent preferred

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator in Minneapolis to enhance client interactions and ensure efficient veterinary service delivery. In this role, you will manage client flow and provide exceptional service to both pets and their owners.

The ideal candidate is detail-oriented with strong communication skills, able to thrive in a busy hospital environment. Join us and contribute to our mission of providing high-quality, compassionate care to pets.