Client Service & Pet Care Coordinator

VCA Inc.; Banfield (MI); On-site; USD 22,262 - 28,461; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Top-Tier Mental Health Resources

Three Free Optimum Wellness Plans for Pets

Job summary

VCA Inc. is seeking a Client Service Coordinator in Banfield, Michigan. In this role, you will enhance the client experience by ensuring smooth operations and communication between clients and the veterinary team.

Responsibilities include educating clients about their pets' health and services offered, maximizing clinic productivity, and providing exceptional customer service. A full-time role with competitive pay and a comprehensive benefits package, including health and wellness plans and retirement options, is offered.

Qualifications

• Ability to multi-task in a busy environment.
• Fluent in English with strong communication skills.
• Organizational skills and problem-solving capabilities.

Responsibilities

• Drive flow of clients and pets through the hospital.
• Promote hospital services and manage client relations.
• Educate clients about pet health needs and services.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Time Management

Job description

VCA Inc. is seeking a Client Service Coordinator in Banfield, Michigan. In this role, you will enhance the client experience by ensuring smooth operations and communication between clients and the veterinary team.

Responsibilities include educating clients about their pets' health and services offered, maximizing clinic productivity, and providing exceptional customer service. A full-time role with competitive pay and a comprehensive benefits package, including health and wellness plans and retirement options, is offered.