Pet Care Center Lead

PETCO Animal Supplies Stores, Inc.; Eau Claire (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Key Holder to support daily store operations in Eau Claire, WI. You will work with store leadership to open and close the store, supervise partners, and ensure a safe, welcoming environment for customers and pets.

This on-floor leadership role emphasizes friendly service, merchandising standards, cash handling, and problem solving. If you enjoy guiding teams, delivering a great customer experience, and keeping the store well organized, apply today.

Qualifications

• Previous retail experience required; candidate may have prior supervision.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math and cash-handling skills.

Responsibilities

• Open and close the store following cash handling and security protocols.
• Supervise partners and provide guidance during shifts.
• Deliver friendly, knowledge-based customer service.
• Maintain store appearance and merchandising standards.
• Handle transactions, refunds, and exchanges accurately.
• Escalate issues to store leadership as needed.

Skills

Retail leadership

Cash handling

Customer service

Communication

Multitasking

Job description

Petco Animal Supplies, Inc. is seeking a Key Holder to support daily store operations in Eau Claire, WI. You will work with store leadership to open and close the store, supervise partners, and ensure a safe, welcoming environment for customers and pets.

This on-floor leadership role emphasizes friendly service, merchandising standards, cash handling, and problem solving. If you enjoy guiding teams, delivering a great customer experience, and keeping the store well organized, apply today.