Pet Care Floor Leader - Open, Lead & Delight Customers

Petco Animal Supplies, Inc. (old); Juneau (AK); On-site; USD 25,000 - 30,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Key Holder for our Pet Care Center retail environment. You will support store leadership, supervise partners on shift, and serve as a point of contact when management is not present.

You will help ensure smooth daily operations, deliver friendly service, manage opening/closing procedures, cash handling, and merchandising standards while maintaining a safe, welcoming store for pets and customers.

Qualifications

• Previous retail experience required; supervision preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask in a fast-paced environment.
• Basic math skills and experience handling cash.
• Reliable, responsible, and detail oriented.

Responsibilities

• Open and close the store and supervise partners.
• Provide friendly, knowledgeable service and resolve customer concerns.
• Assist with training new partners and maintain store standards.
• Ensure cash handling and transactions are accurate.
• Lead on floor and act as point of contact when management is absent.

Skills

Leadership

Customer service

Cash handling

Communication

Store operations

Tools

Cash register / POS

Job description

Petco Animal Supplies, Inc. is seeking a Key Holder for our Pet Care Center retail environment. You will support store leadership, supervise partners on shift, and serve as a point of contact when management is not present.

You will help ensure smooth daily operations, deliver friendly service, manage opening/closing procedures, cash handling, and merchandising standards while maintaining a safe, welcoming store for pets and customers.