Pet Care Store Leader | Key Holder & Floor Lead

Petco; Columbus (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Petco is seeking a Key Holder to support store leadership by supervising partners, opening and closing the store, and acting as a point of contact when management is not present. You will lead on the floor, solve problems in the moment, and ensure a great experience for customers and pets.

This role emphasizes leadership, excellent communication, and strong cash handling in a busy Pet Care Center retail environment, with flexible hours including evenings, weekends, and holidays.

Qualifications

• Experience in retail settings, especially as a supervisor or lead.
• Demonstrated leadership and ability to guide a team on the floor.
• Clear communicator with customers, partners, and leadership.

Responsibilities

• Open and close store tasks and maintain safety and security.
• Supervise partners and assist management during shifts.
• Provide friendly, knowledgeable service and resolve customer questions.

Skills

Retail experience

Leadership

Communication

Cash handling

Multitasking

Attention to detail

Problem-solving

Job description

Petco is seeking a Key Holder to support store leadership by supervising partners, opening and closing the store, and acting as a point of contact when management is not present. You will lead on the floor, solve problems in the moment, and ensure a great experience for customers and pets.

This role emphasizes leadership, excellent communication, and strong cash handling in a busy Pet Care Center retail environment, with flexible hours including evenings, weekends, and holidays.