Pet Care Center Lead

PETCO Animal Supplies Stores, Inc.; Irving (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

PETCO Animal Supplies Stores, Inc. is seeking a Key Holder to support store leadership, supervise partners, and ensure a safe, welcoming environment for pets, customers, and staff.

You will open and close the store, manage daily operations, and deliver high-quality service on the floor with focus on brand standards. The role emphasizes on-floor leadership, problem solving, training new partners, and maintaining a clean, organized store with accurate pricing and inventory control.

Qualifications

• Retail supervisory experience preferred.
• Strong leadership and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Lead on the sales floor, supervise partners, and act as the point of contact when management isn’t present.
• Open and close the store following cash handling and safety protocols.
• Provide friendly, knowledgeable service and resolve customer questions promptly.
• Maintain merchandising standards, pricing, signage, and inventory integrity.

Skills

Store leadership

People management

Customer service

Cash handling

Communication

Problem solving

Tools

POS system

Job description

PETCO Animal Supplies Stores, Inc. is seeking a Key Holder to support store leadership, supervise partners, and ensure a safe, welcoming environment for pets, customers, and staff.

You will open and close the store, manage daily operations, and deliver high-quality service on the floor with focus on brand standards. The role emphasizes on-floor leadership, problem solving, training new partners, and maintaining a clean, organized store with accurate pricing and inventory control.