Pest Defense Customer Care Specialist

MissQuito; Ruskin (FL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

401(k) plan with company match

Paid time off and holidays

Job summary

HomeTeam Pest Defense is seeking a Customer Service Representative in Ruskin, FL. You will provide positive customer experiences, schedule services, and handle pricing and inquiries while maintaining detailed customer records.

The role requires 1 year of customer service experience, basic computer skills, and comfortable use of telephone features. A HS diploma or GED is required, and the environment emphasizes teamwork and growth.

Qualifications

• 1 year of previous customer service experience required.
• Basic / entry level understanding of computers.
• Entry level skill using company telephone features.
• Must be 18+ with a high school diploma or GED.

Responsibilities

• Provide positive customer experiences to encourage continued service and purchases.
• Communicate with internal and external customers.
• Schedule services and provide pricing (non-termite).
• Handle billing questions and invoices with customers.
• Enter service notes and update customer files in the system.

Skills

Customer service

Telephone skills

Basic computer skills

Education

High school diploma or GED

Tools

Route Point software

Job description

HomeTeam Pest Defense is seeking a Customer Service Representative in Ruskin, FL. You will provide positive customer experiences, schedule services, and handle pricing and inquiries while maintaining detailed customer records.

The role requires 1 year of customer service experience, basic computer skills, and comfortable use of telephone features. A HS diploma or GED is required, and the environment emphasizes teamwork and growth.