Pest Control Services Lead

The Terminix International Company Limited Partnership; City of Albany (NY); On-site; USD 73,000 - 111,000; Full time

Job summary

Rentokil North America, Inc. seeks a subject matter expert in pest control strategies to support Operations with best-in-class service delivery. You will analyze site assessments, address infestations, and coach leaders to improve customer satisfaction and performance.

This role requires BCE/ACE, 5+ years in structural pest management, and 1+ year of management, with travel 50–75% across the US. Base pay range is $73,000–$111,000 annually.

Qualifications

• Four year college biology/entomology degree preferred.
• BCE or ACE certification preferred.
• Minimum 5 years in structural pest management.
• 2+ years in field management experience.

Responsibilities

• Monitor KPIs and troubleshoot service quality issues with Operations leaders.
• Perform site assessments and develop corrective action plans for pest infestations.
• Coach branch leaders and technicians to improve pest management competency.
• Collaborate with account managers to drive actions and improve customer retention.

Skills

Pest control strategy

Project management

Communication skills

Leadership and coaching

Data analysis

Education

BCE or ACE preferred

Four year biology/entomology degree

Job description

Rentokil North America, Inc. seeks a subject matter expert in pest control strategies to support Operations with best-in-class service delivery. You will analyze site assessments, address infestations, and coach leaders to improve customer satisfaction and performance.

This role requires BCE/ACE, 5+ years in structural pest management, and 1+ year of management, with travel 50–75% across the US. Base pay range is $73,000–$111,000 annually.