Pest Control Customer Experience Specialist

Orkin; Stafford (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid vacation and holidays

Employee discounts

Job summary

Orkin is seeking a Customer Service Specialist in Stafford, TX to deliver outstanding service and support the field team. You will handle inbound and outbound calls, schedule service visits and maintain efficient routes to minimize drive time while ensuring accuracy and privacy.

Join a mission-driven company with training, competitive pay starting at $20–$23 per hour, and a benefits package including medical, dental, vision, 401(k), paid time off, and employee discounts.

Qualifications

• Previous experience in Customer Service or Sales preferred.
• High School Diploma or equivalent required.
• Excellent interpersonal and communication skills.
• Basic computer skills in various software and web-based applications; Proficient in Microsoft Office.
• Strong attention to detail and follow through; time management.

Responsibilities

• Answer calls and schedule service appointments.
• Navigate a Windows-based & Web-based system to track routes and schedules.
• Schedule technicians to minimize drive time and optimize routes.
• Maintain customer database with accurate information and call details.

Skills

Customer service

Sales experience

Communication skills

Education

High School Diploma

Tools

MS Office

Job description

Orkin is seeking a Customer Service Specialist in Stafford, TX to deliver outstanding service and support the field team. You will handle inbound and outbound calls, schedule service visits and maintain efficient routes to minimize drive time while ensuring accuracy and privacy.

Join a mission-driven company with training, competitive pay starting at $20–$23 per hour, and a benefits package including medical, dental, vision, 401(k), paid time off, and employee discounts.