Pest Control - Additional Services Technician

The Shield Co Management, LLC; Salt Lake City (UT); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Paid sick and vacation time

401(k) plan with competitive match

Comprehensive benefits package

Job summary

The Shield Co Management, LLC in Salt Lake City is seeking an Additional Services Technician to provide specialized pest control services. This role involves performing treatments, maintaining accurate records, and ensuring customer satisfaction while focusing on safety and efficiency.

Qualifications include 1+ years of customer service experience, mechanical aptitude, and a valid driver’s license. The position offers a competitive hourly rate, comprehensive benefits, and opportunities for growth in a supportive environment.

Qualifications

• 1+ years of experience in customer service with a mechanical aptitude.
• Valid driver’s license with 3+ years of driving history.
• Must be 21 years or older.

Responsibilities

• Perform pest control services including termite and mosquito treatments.
• Complete pest control applications for new customers.
• Deliver exceptional customer service and address customer questions.

Skills

Customer service experience

Mechanical aptitude

Safe ladder operation

Job description

1142 West 2320 South Ste A-1 Salt Lake City, Utah 84119

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high-quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high-quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ years of customer service experience, demonstrated mechanical aptitude, and familiarity with construction‑related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have at least 3 consecutive years of driving history, as driving a company vehicle is an essential function.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Benefits

• Hourly base pay range of $20.00 – $21.00, with weekly pay every Friday.
• Paid sick and vacation time, plus 10 company‑paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) plan with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest‑control services for employees and their families.

Physical Demands

• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
• Requires clear vision for both close and distant tasks, with adjustable focus.
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment.

EEO Statement

The Shield Co. Management, LLC is an equal‑opportunity employer, committed to diversity and inclusion. Employment decisions are based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.