Pest Control - Service Technician

The Shield Co Management, LLC; Salt Lake City (UT); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Medical/Dental/Vision

Weekly pay

Paid time off

401(k) match

Employee Assistance Program

Discounted pest control services

Job summary

The Shield Co Management, LLC in Salt Lake City is seeking a Service Technician to deliver exceptional customer service during scheduled pest control appointments, inspect for activity, and provide effective treatments.

You will communicate with customers about treatments, maintain accurate service records, and support office staff. The role requires a valid driver's license, 1+ year of customer service, and willingness to obtain or maintain pest control licensing.

Qualifications

• 1+ year of customer service experience.
• Must be 21 years of age or older.
• Valid driver’s license with at least 3 consecutive years of driving history.
• Earn and maintain state-required pest control licensing if applicable (provided).

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Skills

Customer service experience

Valid driver’s license

Ability to follow safety guidelines

Education

Pest control license (licensing provided)

Job description

Location: 1142 West 2320 South Ste A-1, Salt Lake City, Utah 84119

Position Summary

The Service Technician delivers exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships. This role helps ensure customer satisfaction through proactive communication, attention to detail, and consistent service excellence.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Qualifications

• 1+ year of customer service experience (preferred).
• Must be 21 years of age or older.
• Valid driver’s license with at least 3 consecutive years of driving history, as driving a company vehicle is an essential function.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Physical Demands and Working Requirements

The physical demands and working conditions are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions.

• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
• Requires clear vision for both close and distant tasks, with adjustable focus.
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment.

Benefits

• Hourly base pay range of $18.00 – $19.00, with potential additional compensation based on sales.
• Weekly pay; paid sick and vacation time, and 10 company-paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with competitive match.
• Employee Assistance Program (EAP).
• Discounted pest control services for employees and friends.

EEO Statement

The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. Employment decisions are based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The company is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.