Personal Lines Account Manager — In-Office Growth&Benefits

PGA Peck Glasgow; Hartselle (AL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Life Insurance & Disability

Medical/Dental/Vision

401(k) with company match

Voluntary benefits

Paid time off

Job summary

Hilb Group in Hartselle, AL is seeking a motivated Personal Lines Account Manager to join our in-office team. You will manage an assigned book of business, serve as primary client relationship manager, and coordinate with carriers to ensure service excellence.

Ideal candidates have a minimum high school degree, 3+ years in customer service or sales in property/casualty insurance, strong communication and time-management skills, and proficiency with insurance software such as AMS360.

Qualifications

• High School degree required.
• 3+ years in customer service and/or sales in the P/C insurance industry.
• Strong interpersonal and communication skills.
• Excellent listening and probing skills to identify needs.
• Self-directed with good decision making and time management.
• Proficient PC skills; familiarity with AMS360.

Responsibilities

• Proactively manage an assigned book of business as primary client relationship manager.
• Handle inquiries regarding insurance coverages, policy changes and questions.
• Process billing, service and endorsements and related paperwork.
• Liaise between customer and carrier to ensure mutually beneficial relationships.
• Manage renewal/expiration lists, review loss information, and negotiate renewals.
• Maintain knowledge of company systems and offerings.

Skills

Customer service

Sales experience

Interpersonal skills

Listening skills

Time management

PC skills

AMS360

Education

High School diploma

Tools

AMS360

Job description

Hilb Group in Hartselle, AL is seeking a motivated Personal Lines Account Manager to join our in-office team. You will manage an assigned book of business, serve as primary client relationship manager, and coordinate with carriers to ensure service excellence.

Ideal candidates have a minimum high school degree, 3+ years in customer service or sales in property/casualty insurance, strong communication and time-management skills, and proficiency with insurance software such as AMS360.