Personal Lines Account Manager

The Jonus Group; Hartselle (AL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental & Vision Insurance

Company-paid Life Insurance

Disability insurance

401(k) with company match

Flexible Spending & Health Savings

Voluntary benefits including accident,

Pet Insurance

Generous PTO

Growth & development opportunities

Job summary

The Jonus Group in Hartselle, AL is seeking a Personal Lines Account Manager for an in-office, full-time position. You will own an established book of business and serve as a trusted advisor to clients throughout their insurance journey.

You'll manage client needs, renewals, endorsements, and policy changes, while building lasting relationships and coordinating with carrier partners to ensure a smooth client experience.

Qualifications

• 3+ years in Personal Lines insurance required.
• Proven client service and relationship skills.
• Strong communication abilities, both written and spoken.
• Ability to assess client needs and propose solutions.
• Excellent organizational and time-management capabilities.
• Comfort with handling multiple priorities in a fast-paced office.
• Experience with AMS360 preferred.

Responsibilities

• Manage an assigned book of Personal Lines accounts as primary contact.
• Build long-term relationships through proactive service and communication.
• Handle policy changes, endorsements, renewals and billing inquiries.
• Review coverage options to help clients make informed decisions.
• Coordinate with carriers to resolve issues and ensure client satisfaction.
• Monitor renewals and assist with pricing and coverage reviews.
• Maintain accurate documentation and policy records.
• Collaborate with leadership and team to deliver outstanding service.

Skills

Personal Lines insurance experience

Customer service

Verbal & written communication

Needs identification & solutioning

Organization & time management

Multitasking in fast-paced env

AMS360 experience

Team-oriented

Tools

AMS360

Job description

Job Description

Personal Lines Account Manager

Hartselle, AL | In-Office | Full-Time

Up to $55,000 Based On Experience

Join a Team That Values Relationships as Much as Results A respected, locally rooted insurance agency is seeking a Personal Lines Account Manager to join its growing team in Hartselle, Alabama. This role is ideal for an insurance professional who enjoys building lasting client relationships, delivering exceptional service, and being part of a collaborative office culture where people genuinely enjoy working together. You'll have ownership of an established book of business while serving as a trusted advisor to clients throughout their insurance journey.

What You'll Do

• Manage an assigned book of Personal Lines accounts, serving as the primary point of contact for client needs
• Build strong, long-term relationships through proactive service and responsive communication
• Handle policy changes, endorsements, renewals, billing inquiries, and day-to-day account servicing
• Review coverage options and help clients make informed insurance decisions
• Coordinate with carrier partners to resolve issues and ensure a smooth client experience
• Monitor upcoming renewals, gather updated information, and assist with coverage and pricing reviews
• Maintain accurate account documentation and policy records
• Collaborate with agency leadership and team members to deliver outstanding service

What We're Looking For

• 3+ years of Personal Lines insurance experience
• Strong customer service and relationship management skills
• Excellent verbal and written communication abilities
• Ability to identify client needs and recommend appropriate solutions
• Strong organizational and time-management skills
• Comfortable managing multiple priorities in a fast-paced environment
• Experience with AMS360 or similar agency management systems preferred
• Self-motivated, dependable, and team-oriented

Why This Opportunity Stands Out

This agency believes that employees who feel supported do their best work. You'll join a team that values collaboration, professional growth, and a positive workplace culture.

Benefits Include

• Competitive compensation
• Medical, Dental & Vision Insurance
• Company-paid Life Insurance
• Company-paid Short-Term & Long-Term Disability
• 401(k) with Company Match
• Flexible Spending & Health Savings Account Options
• Voluntary Benefits Including Accident, Critical Illness & Pet Insurance
• Generous Paid Time Off
• Supportive, Community-Focused Team Environment
• Opportunities for Professional Growth & Development

The Bottom Line

If you're looking for a Personal Lines role where you can build meaningful client relationships, contribute to a close-knit team, and grow your career with a stable and respected agency,

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. #INDTJG-MWT