Personal Lines Account Manager: Client-Focused Growth

CPC Cranston P&C; Barrington (RI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Long-Term Disability

Short-Term Disability

Medical Coverage

Dental Coverage

Vision Coverage

FSA/HSA Plans

401(k) with Employer Match

Critical Illness Insurance

Accident Insurance

Hospital Indemnity

Supplemental Life Insurance

Legal and Identity Protection

Pet Benefits

Generous PTO

Job summary

Hilb Group is seeking a motivated Personal Lines Account Manager to join our team in Barrington or Middletown, RI. This in-office position focuses on servicing a book of business and maintaining strong client relationships with carriers.

The ideal candidate has 3+ years of experience in customer service or sales in the P&C insurance industry, excellent communication skills, and proficiency with AMS360. If you are organized and goal-oriented, apply now.

Qualifications

• Minimum high school diploma.
• 3+ years of experience in customer service and/or sales in the P&C insurance industry.
• Strong interpersonal and communication skills via phone or email.
• Ability to listen and probe customer needs with question-based selling and retention.
• Self-directed with good decision making and time management.
• Proficient with AMS360 insurance software.

Responsibilities

• Proactively manage an assigned book of business as primary client relationship manager.
• Handle inquiries regarding coverages, policy changes, and questions.
• Handle billing, service and endorsement requests and process paperwork.
• Act as liaison between customer and carrier to ensure mutually beneficial relationship.
• Review renewals and negotiate pricing when necessary.
• Maintain knowledge of company systems and offerings.

Skills

Customer service

Sales experience

P&C insurance knowledge

Interpersonal skills

Communication

Time management

Education

High School diploma

Tools

AMS360

Job description

Hilb Group is seeking a motivated Personal Lines Account Manager to join our team in Barrington or Middletown, RI. This in-office position focuses on servicing a book of business and maintaining strong client relationships with carriers.

The ideal candidate has 3+ years of experience in customer service or sales in the P&C insurance industry, excellent communication skills, and proficiency with AMS360. If you are organized and goal-oriented, apply now.