Personal Growth Coach - Structured Sessions & Wellness

Serenity Mental Health Centers; Provo (UT); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Employer-paid benefits

Paid training

PTO & holidays

Career advancement

Job summary

Serenity Mental Health Centers is hiring Customer Experience Coaches in Provo, UT. This full-time role involves guiding individuals through structured sessions to build positive habits, stay motivated, and reach personal goals.

No specialized industry experience is required; full paid training is provided. You will work one-on-one with participants, ensuring a welcoming and organized session experience while using program tools and maintaining notes for team updates.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Strong verbal and written communication skills.
• Excellent interpersonal skills with patience and empathy.
• Reliable, punctual, and open to feedback.
• Authorized to work in the United States; ability to pass background check and drug screening.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with the team.
• Ensure each participant’s experience is professional, supportive, and respectful.
• Follow established processes to maintain a consistent experience.

Skills

Customer service

Verbal & written communication

Interpersonal skills

Reliable & punctual

Feedback oriented

Job description

Serenity Mental Health Centers is hiring Customer Experience Coaches in Provo, UT. This full-time role involves guiding individuals through structured sessions to build positive habits, stay motivated, and reach personal goals.

No specialized industry experience is required; full paid training is provided. You will work one-on-one with participants, ensuring a welcoming and organized session experience while using program tools and maintaining notes for team updates.