Customer Experience Coach - Personal Growth & Wellness

Serenity Healthcare; Alpharetta (GA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Paid training

Growth opportunities

Job summary

Serenity Healthcare is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals.

This role is ideal for people with backgrounds in customer service, hospitality, retail, education, or caregiving who enjoy connecting with others and creating supportive environments. No specialized industry experience required; full paid training provided.

Qualifications

• 2+ years of full-time professional experience in any industry
• CHar and professional verbal and written communication skills
• Strong interpersonal skills with patience and empathy
• Authorized to work in the United States
• Ability to pass a background check and drug screening

Responsibilities

• Provide one-on-one support during scheduled program sessions
• Operate and monitor specialized program tools and technology (training provided)
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises
• Maintain accurate session notes and share updates with team members
• Ensure each participant's experience is professional, supportive, and respectful
• Follow established processes and standards to maintain a consistent experience

Skills

Communication skills

Interpersonal skills

Reliability and punctuality

Authorized to work in the UnitedStates

Background check required

Job description

Serenity Healthcare is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals.

This role is ideal for people with backgrounds in customer service, hospitality, retail, education, or caregiving who enjoy connecting with others and creating supportive environments. No specialized industry experience required; full paid training provided.