Personal Growth Coach for Customer Experience

Serenity Healthcare; Houston (TX); Presencial; USD 32.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision insurance (em

401(k) retirement plan

Paid time off & holidays

Paid training and certification

Advancement opportunities

Descripción de la vacante

Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals. You’ll work directly with participants to stay engaged and supported within a structured program.

This on-site role in Houston requires 2+ years of full-time experience, strong communication, and a compassionate, service-driven mindset.

Formación

• 2+ years of full-time professional experience in any industry.
• Strong verbal and written communication skills.
• Authorized to work in the United States and pass background/drug screening.

Responsabilidades

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant's experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Conocimientos

Interpersonal communication

Reliability & punctuality

Empathy & active listening

Verbal & written communication

Herramientas

Program tools & tech

Descripción del empleo

Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals. You’ll work directly with participants to stay engaged and supported within a structured program.

This on-site role in Houston requires 2+ years of full-time experience, strong communication, and a compassionate, service-driven mindset.