Personal Banking Teller: Build Clients’ Financial Goals

Citizens; Framingham (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Volunteer PTO

Matching donations

Health insurance

401K match

Tuition assistance

Wellbeing programs

Student loan discounts

Job summary

Citizens Bank is seeking a Teller in Framingham, MA. You will greet customers in the lobby, demonstrate mobile app usage and ATMs, and guide them to solutions that meet their financial goals with personalized advice.

The role emphasizes strong customer service, cash handling, and comfortable use of digital tools. The position offers a 40-hour work week with weekend/evening shifts, comprehensive benefits, and career growth opportunities.

Qualifications

• High School degree or GED required.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.

Responsibilities

• Greet customers in lobbies and demonstrate mobile app/ATM usage.
• Provide personalized advice and solutions to help customers achieve financial goals.
• Educate customers on Citizens products and benefits and follow all policies.

Skills

Customer service

Cash handling

Digital payments

Active listening

Communication

Questioning needs

Problem solving

Team orientation

Flexibility

Education

High School diploma or GED

Job description

Citizens Bank is seeking a Teller in Framingham, MA. You will greet customers in the lobby, demonstrate mobile app usage and ATMs, and guide them to solutions that meet their financial goals with personalized advice.

The role emphasizes strong customer service, cash handling, and comfortable use of digital tools. The position offers a 40-hour work week with weekend/evening shifts, comprehensive benefits, and career growth opportunities.