Personal Banking Concierge

Citizens; East Sandwich (MA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Paid volunteer time off

Charitable gift matching

Health care

401(k) with match

Tuition assistance

Job summary

Citizens Bank is seeking a Teller in Massachusetts to greet customers, assist with transactions and demonstrate mobile app usage. You will deliver personalized service, aim to meet customers' financial goals, and suggest products through our network of bankers. You’ll follow all bank policies and cash handling procedures in every interaction.

The role emphasizes strong communication, problem solving, and comfort with technology, with opportunities for growth and a collaborative team environment.

Qualifications

• High school diploma or GED required.
• Experience handling cash and processing transactions preferred.
• Strong communication and listening skills with customers.
• Comfort with using digital tools and mobile apps.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Demonstrate mobile app and ATM usage to customers.
• Provide personalized financial advice and referrals when needed.
• Adhere to all bank policies and cash handling procedures.

Skills

Customer service

Cash handling

Communication

Problem solving

Digital literacy

People skills

Education

High School diploma or GED

Job description

Citizens Bank is seeking a Teller in Massachusetts to greet customers, assist with transactions and demonstrate mobile app usage. You will deliver personalized service, aim to meet customers' financial goals, and suggest products through our network of bankers. You’ll follow all bank policies and cash handling procedures in every interaction.

The role emphasizes strong communication, problem solving, and comfort with technology, with opportunities for growth and a collaborative team environment.