Personal Banking Relationship Specialist

Park National Bank; Martin (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Park National Bank in Martin, TN is seeking a Relationship Banker to deliver exceptional customer service and manage personal banking relationships. You will promote digital products, assist with branch operations, and support sales initiatives while handling routine teller transactions when needed.

This full-time, on-site role requires 37.5–40 hours weekly with an emphasis on accurate transactions, compliance, and effective communication with customers and colleagues alike.

Qualifications

• High School Diploma or GED required.
• 2-4 years experience in banking, sales, relationship management, or a related field required.
• Travel within the Park National footprint is expected.

Responsibilities

• Provide exceptional service to customers, prospective customers, and bank associates by ensuring prompt, professional interactions that align with Park Promises and Serving More standards.
• Foster and strengthen retail banking customer relationships and resolve basic to moderately complex customer issues.
• Coordinate sales efforts and relationship management activities across lines of business.
• Act as the customer's personal banker to strengthen relationships and offer suitable products.
• Cross-sell products and services and perform related clerical tasks such as account maintenance.
• Originate, retain, and maintain customer accounts (Retail, Digital, Small Business).
• Address inquiries and complete transactions promptly, accurately, within designated authority.

Skills

Interpersonal skills

Customer service

Verbal communication

Teamwork

Multitasking

Problem solving

Adaptability

Digital product adoption

Education

High School Diploma or GED

2-4 years experience in banking or related field

Tools

CRM software

Microsoft Office

Job description

Park National Bank in Martin, TN is seeking a Relationship Banker to deliver exceptional customer service and manage personal banking relationships. You will promote digital products, assist with branch operations, and support sales initiatives while handling routine teller transactions when needed.

This full-time, on-site role requires 37.5–40 hours weekly with an emphasis on accurate transactions, compliance, and effective communication with customers and colleagues alike.