Personal Banking Relationship Specialist

Park National Corporation; Cleveland (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Park National Corporation is seeking a customer-focused banker to provide exceptional service and build lasting retail relationships. You will resolve customer inquiries, promote digital products, and work across branches to support sales and service goals.

Responsibilities include handling deposits, advising on products, and ensuring compliance with bank policies while delivering Park Promises and Serving More standards.

Qualifications

• High school diploma or GED required.
• 2–4 years of banking, sales, or relationship management experience preferred.
• Familiarity with digital banking tools is a plus.

Responsibilities

• Provide exceptional service to customers and prospects, aligning with Park Promises and Serving More standards.
• Strengthen retail banking relationships and resolve customer issues.
• Coordinate sales efforts and communicate across Banking Center Network and related units.
• Act as the customer's personal banker to offer suitable products and services.
• Cross-sell products and services and perform routine clerical tasks.
• Originate, retain, and maintain customer accounts including deposits and digital services.
• Handle inquiries and transactions in person, by phone, virtual, or online.

Skills

Interpersonal skills

Customer service

Written communication

Verbal communication

Teamwork

Adaptability

Basic computer skills

Problem solving

Technical knowledge

Creativity

Organization

Multitasking

Education

High School Diploma or GED

Job description

Park National Corporation is seeking a customer-focused banker to provide exceptional service and build lasting retail relationships. You will resolve customer inquiries, promote digital products, and work across branches to support sales and service goals.

Responsibilities include handling deposits, advising on products, and ensuring compliance with bank policies while delivering Park Promises and Serving More standards.