Relationship Banker - Martin TN Office

Park National Bank; Martin (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Park National Bank in Martin, TN is seeking a Relationship Banker to deliver exceptional customer service and manage personal banking relationships. You will promote digital products, assist with branch operations, and support sales initiatives while handling routine teller transactions when needed.

This full-time, on-site role requires 37.5–40 hours weekly with an emphasis on accurate transactions, compliance, and effective communication with customers and colleagues alike.

Qualifications

• High School Diploma or GED required.
• 2-4 years experience in banking, sales, relationship management, or a related field required.
• Travel within the Park National footprint is expected.

Responsibilities

• Provide exceptional service to customers, prospective customers, and bank associates by ensuring prompt, professional interactions that align with Park Promises and Serving More standards.
• Foster and strengthen retail banking customer relationships and resolve basic to moderately complex customer issues.
• Coordinate sales efforts and relationship management activities across lines of business.
• Act as the customer's personal banker to strengthen relationships and offer suitable products.
• Cross-sell products and services and perform related clerical tasks such as account maintenance.
• Originate, retain, and maintain customer accounts (Retail, Digital, Small Business).
• Address inquiries and complete transactions promptly, accurately, within designated authority.

Skills

Interpersonal skills

Customer service

Verbal communication

Teamwork

Multitasking

Problem solving

Adaptability

Digital product adoption

Education

High School Diploma or GED

2-4 years experience in banking or related field

Tools

CRM software

Microsoft Office

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Relationship Banker - Martin TN Office

• Posted on September 8, 2026

Locations

Showing 1 location

Martin, TN 38237, USA

• On-site
• Branch Delivery
• Full-Time
• Requisition #: RELAT006960

Description

*Role not eligible for sponsorship*

RESPONSIBILITIES

• Provide exceptional service to customers, prospective customers, and bank associates by ensuring prompt, professional interactions that fully align with Park Promises and Serving More standards.
• Foster and strength retail banking customer relationships and resolve basic to moderately complex customer issues/concerns.
• Coordinate sales efforts, retail, and business relationship management activities ensuring effective analysis and communication across all lines of business such as the Banking Center Network, Mortgage Lending, Commercial/Cash Management, Wealth Management)
• Act as the customer's personal banker, utilizing the bank's Contact Management philosophy and strategy to strengthen relationships, offer products and services that align with customer needs, and provide exceptional customer services.
• Execute retail banking initiatives and strategies through consultative relationship management.
• Cross sell products and services and perform related clerical functions, such as account and customer maintenance
• Originate, retain, and maintenance customer accounts, including but not limited to Retail Deposit Accounts, Digital Products and Services, Small Business Deposit Accounts.
• Address a variety of customer inquiries and complete transactions promptly, accurately, and within designated authority; requests, may be in person, by phone, virtual, and/or digital/website (including processing teller transactions, as needed).
• Act as advocate of digital product adoption for customers and internal support for branch associates
• Assist Branch Management with daily Branch Operations duties such as generating reports and gathering data, as needed
• Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Travel within the Park National footprint is expected.
• Other duties as assigned

COMPETENCIES

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic computer skills
• Ability to influence others
• Ability to build collaborative relationships
• Ability to work as part of a team
• Able to multitask or juggle priorities
• Problem/Situation Analysis
• Technical Expertise
• Creativity

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

• High School Diploma or GED required
• 2-4 years experience in banking, sales, relationship management, or a related field required

PHYSICAL REQUIREMENTS

This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

SCHEDULE

Operating hours are Monday through Friday 8:00am-5:00pm. This position is hourly and full-time. A minimum of 37.5 hours is required per week in order to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 per week.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.