Personal Banking Advisor

PNC Financial Services Group, Inc.; Aurora (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

PTO and holidays

Job summary

PNC Financial Services Group, Inc. seeks a Personal Banker in the Cleveland South Central Region, OH. The role focuses on acquiring and deepening customer relationships through proactive sales, customer service, and collaboration with ecosystem partners to grow share of wallet.

You will engage customers via a defined sales process, educate on PNC solutions, and drive customer loyalty while adhering to risk management guidelines. In-office role with eligibility for incentives.

Qualifications

• Associates or equivalent degree typically required.
• Experience in banking or financial services preferred.
• Strong knowledge of customer service and sales processes.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive proactive sales conversations and elevate client loyalty through effective lobby engagement.
• Position PNC solutions to grow share of wallet and revenue.
• Educate customers on managing financial transactions using technology and resources.
• Adhere to policies, manage risk, and support daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. seeks a Personal Banker in the Cleveland South Central Region, OH. The role focuses on acquiring and deepening customer relationships through proactive sales, customer service, and collaboration with ecosystem partners to grow share of wallet.

You will engage customers via a defined sales process, educate on PNC solutions, and drive customer loyalty while adhering to risk management guidelines. In-office role with eligibility for incentives.