Personal Banker: Grow Customer Wealth and Trust

Fairygodboss; Mayfield Heights (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

401(k) with company match

Paid holidays

Job summary

PNC in Mayfield Heights, OH is seeking a Personal Banker to acquire and deepen the branch customer base, delivering a full PNC conversation with every client interaction to identify suitable solutions. This in-office role focuses on building customer loyalty, driving revenue, and leveraging ecosystem partnerships to expand wallet share.

Candidates should have 3+ years of experience, typically an Associate degree or equivalent, and a strong understanding of banking products, risk management, and

Qualifications

• Associates degree or equivalent; related experience or product knowledge required.
• Typically requires 3+ years experience; in lieu of a degree, a combination of education, certifications, and experience may be considered.
• Background checks may be required under Consumer Financial Protection Bureau regulations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience, identifying opportunities to improve financial wellbeing.
• Drives sales conversations via internal and outbound activities to elevate loyalty and share of wallet.
• Educates customers on options for managing financial transactions using technology and resources.
• Applies knowledge to identify and resolve customer issues while managing risk.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC in Mayfield Heights, OH is seeking a Personal Banker to acquire and deepen the branch customer base, delivering a full PNC conversation with every client interaction to identify suitable solutions. This in-office role focuses on building customer loyalty, driving revenue, and leveraging ecosystem partnerships to expand wallet share.

Candidates should have 3+ years of experience, typically an Associate degree or equivalent, and a strong understanding of banking products, risk management, and