Customer-Centric Banking Advisor

PNC Financial Services Group, Inc.; Troy (OH); In loco; USD 45.000 - 58.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/dental/vision coverage

401(k) with match

Education assistance

Paid holidays and vacation

Descrizione del lavoro

PNC Financial Services Group, Inc. in Troy, Ohio is seeking a Personal Banker to deepen the branch customer base and deliver proactive financial guidance. You will manage customer interactions, position PNC solutions, and contribute to customer loyalty through a consultative sales approach.

The role emphasizes collaboration in an in-office setting, adherence to policies, and a focus on customer experience while supporting branch operations and risk management.

Competenze

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge.

Mansioni

• Acquire and deepen branch customer base through proactive sales and service.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow wallet share and loyalty.
• Drive conversations with a defined sales process, including outbound calls and lobby engagement.
• Ensure risk controls and adherence to policies in daily branch operations.

Conoscenze

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Formazione

Associates or equivalent degree

Descrizione del lavoro

PNC Financial Services Group, Inc. in Troy, Ohio is seeking a Personal Banker to deepen the branch customer base and deliver proactive financial guidance. You will manage customer interactions, position PNC solutions, and contribute to customer loyalty through a consultative sales approach.

The role emphasizes collaboration in an in-office setting, adherence to policies, and a focus on customer experience while supporting branch operations and risk management.